Privacy Policy

1. Introduction

Welcome to Shopydash ("we," "our," or "us"). We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your data when you use our mobile application and website services.

2. Information We Collect

We collect information that you provide directly to us:

• Account Information: Name, university email address, phone number, and password when you register.
• Profile Information: Vendor details, business name, and profile pictures.
• Transaction Data: Details about payments, products purchased, and order history. Note that we use secure third-party payment processors (Paystack) and do not store your full credit card details.
• User Content: Products you list for sale, photos, descriptions, reviews, and messages sent through our chat system.
• Lost & Found Reports: Information regarding lost or found items you submit to the platform.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services.
• Process transactions and send related information, including confirmations and receipts.
• Facilitate communication between buyers and sellers.
• Send you technical notices, updates, security alerts, and support messages.
• Detect, investigate, and prevent fraudulent transactions and other illegal activities.
• Personalize your experience and deliver content relevant to your interests.

4. Location Data

We may request access to your location to help you find vendors and products near you or to facilitate delivery. You can control location access through your device settings at any time.

5. Data Sharing

We do not sell your personal data. We may share your information with:

• Service Providers: Vendors, payment processors, and other partners who help us provide our services.
• Legal Compliance: When required by law or to protect our rights and safety.

6. Data Security

We implement reasonable security measures to protect your information. However, no security system is impenetrable and we cannot guarantee the absolute security of our systems.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@shopydash.com.